![]() ![]() Important: The IT team should handle upgrades so that all users are upgraded at the same time. If you do not know what email address your licenses are registered under or encounter issues, please open a support ticket. Click that and then follow the instructions on the next page. Above your floating licenses you will see a blue button for upgrading. Log into My Licenses using the Pixologic ID that the licenses are registered under. It is now possible to upgrade through My Licenses. ZUpgrader will not work for floating licenses. If it can't write the cookie, it will forget you've logged in just as soon as you've done it. Our site uses cookies to remember that you have logged in as you navigate between pages. Also, ensure that you don't have any browser addons or antivirus software that block cookies. If this is happening to you, please first make sure that you are either using Microsoft Edge or Google Chrome (for Windows users) or Safari (for Mac users). Note: Some users report encountering a login loop when they try to upgrade or download. Don't deactivate it or ZBrush 2022 will also be deactivated. You can uninstall your earlier ZBrush version at any time.If you have the ZBrush to KeyShot Bridge, run it and activate as well.In the browser window that opens, choose your ZBrush license key and complete the activation.If ZBrush 2022 requires activation on a computer that already has 2018 or above installed, this activation will not deduct from your serial number it will simply authorize ZBrush. This is the same information that you use to log in at My Licenses. If so, it will ask for you to enter your Pixologic ID. ![]() When you first launch ZBrush 2022 you may be prompted for activation (depending on whether this computer already has an activated copy of ZBrush 2018 or above, and which version).There, you will see an option to "Open Anyway." NOTE: For macOS users, if you receive a message that " Install ZBrush 2021.app can't be opened because Apple hasn't been able to check it for malicious software," go to your Mac Settings > Security & Privacy > General tab.That way you will always have the most current version. Simply come back to My Licenses whenever you wish to install ZBrush again. It is therefore no longer necessary to keep a backup copy of your installer. It allows up to 5 download attempts every 24 hours. ![]()
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